CHC52015 - Diploma of Community Services

Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

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To gain your qualification, you will need to undertake a minimum of 100 placement hours with a registered and approved community services agency. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.

Course Content

The CHC52015 Diploma of Community Services (Youth & Family Welfare) requires sixteen (16) units to be completed for successful completion. Unit selection is comprised of eight (8) compulsory units and eight (8) elective units.

Core Units:


Develop and implement service programs


Manage and promote diversity


Manage legal and ethical compliance


Facilitate workplace debriefing and support processes


Develop workplace communication strategies


Analyse impacts of sociological factors on clients in community work and services


Reflect on and improve own professional practice


Manage work health and safety


Recommended Elective Units:

CHCCCS004 Access co-existing needs
CHCCDE011 Implement community development strategies
CHCADV002 Provide advocacy and representation services
CHCMHS001 Work with people with mental health issues
CHCGRP002 Plan and conduct group activities


Confirm client developmental status

CHCCSM005 Develop, facilitate and review all aspects of case management
CHCINM001 Meet statutory and organisation information requirements

For a complete outline of units & delivery options please contact Horizon2: To find out more, please contact us on [email protected] and one of our team will call you at time that suits.

Upcoming Courses

Contact our team to find for dates of upcoming programs

Course Structure and Fees

Qualifications can be completed via a combination of self-paced and study group. The duration will vary dependent on the delivery style and training plan negotiated for each student.

Where relevant assessment of competency may involve recognition of prior learning or credit transfer if prior skills or certification is held.

Fees for the program vary dependent on whether the individual holds a concession card, whether there are credit transfers available. Please contact our office to discuss your situation. 

Call 1300 889 564

Click here to download our list of course fees.

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Student Testimonials

My trainer was fantastic, easily understandable and explains each topic in detail.


The length of the course allowed me to gain employment within the industry sooner.


The pace and reliability of the timetable worked perfectly with my timetable and my trainer delivered the content well and shared her wealth of knowledge and experience.