CHC32015 – Certificate III in Community Services

This qualification is designed for those who are motivated to work in a wide range of entry level

community services roles, supporting individuals through the provision of person-centred services. This qualification can be your starting point for a role as a Residential Support, Neighbourhood Centre, Accommodation Support or Out of Home Care Support Workers.

If you are keen to work in Community Services talk to our team about which qualification will best suit your Career Goals.

Click on each title below to access more information


While there are no requirements for entry into the Certificate III in Community Services, we recommend that you apply for the QLD Blue Card (working with Children Check) and a Federal Police Check, as most employers will require these.  Our team can guide you with this process.

Course Content

The course units have been chosen with input from employers to ensure you cover the material which is most relevant for employment. The Certificate III course includes 12 units of which 5 are core units. The remaining 7 are selected to ensure you get a positive response from potential employers.

CHCCCS016 – Respond to client needs Core
CHCCOM005 – Communicate and work in health or community services Core
CHCDIV001 – Work with diverse people Core
HLTWHS002 – Follow safe work practices for direct client care Core
HLTWHS006 – Manage personal stressors in the work environment Core
CHCADV001 – Facilitate the interests and rights of clients Elective
CHCAOD001 – Work in an alcohol and other drugs context Elective
CHCCOM001 – Provide first point of contact Elective
CHCDFV001 – Recognise and respond appropriately to domestic and family violence Elective
CHCPRT001 – Identify and respond to children and young people at risk Elective
CHCLEG001 – Work Legally and Ethically Elective
CHCYTH001 – Engage respectfully with young people Elective

Upcoming Courses

Contact our team to discuss upcoming dates

Course Structure and Fees

Qualifications can be completed via a combination of self-paced and study group. The duration will vary dependent on the delivery style and training plan negotiated for each student.

Where relevant assessment of competency may involve recognition of prior learning or credit transfer if prior skills or certification is held.

Fees for the program vary dependent on whether the individual holds a concession card, whether there are credit transfers available. Please contact our office to discuss your situation.

Call 1300 889 564

Click here to download our list of course fees.

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Student Testimonials

My trainer was fantastic, easily understandable and explains each topic in detail.


The length of the course allowed me to gain employment within the industry sooner.


The pace and reliability of the timetable worked perfectly with my timetable and my trainer delivered the content well and shared her wealth of knowledge and experience.